|Medical Secretaries (f)|
We have a team of secretaries who send the referral letters on behalf of our doctors. Urgent referrals are sent within 24 hours of you seeing the doctor. Routine referrals are completed within two weeks
Most referral letters are sent electronically to the Referral Management Service (RMS) in Truro who hold them and distribute them to the various specialist departments.
If you are chasing your referral you should initially contact the Referral Management Service directly by calling 01872 226700.
St Austell Healthcare does not know individual wait times for each consultant and specialty. Once the Referral Management Service has received your letter so they will be able to advise you who to ring or tell you approximately how long the wait is.
If you have already been sent an appointment then you should ring the telephone number on your hospital letter.
For all other queries call our referral line on 01726 871990 to speak directly to one of our secretaries which is open Monday to Friday 9am to 12noon.