PLEASE DO NOT ATTEND ANY SITE IN PERSON UNLESS YOU HAVE AN APPOINTMENT.
Open for Business
Health is presently uppermost in everyone’s minds. It is important to remember that there are significant health concerns beyond covid-19.
Patients with symptoms that may suggest cancer still need to be investigated. Patients with chest pain that could be a heart attack still need emergency treatment. A patient who has appendicitis still needs treating. Children who are poorly or a concern still need assessing. The surgery remains open to help. Treliske Hospital also has capacity to continue managing urgent issues. You help us to help you by making contact sooner. Earlier treatment invariably gives better results.
The St Austell Healthcare team are very grateful for your support. We continue to be committed to care for you, whatever the nature of your problem. If it turns out that you have something that is not urgent, we can reassure you. We may suggest waiting until covid restrictions are lifted to review you.
But if you think your symptoms need urgent attention, we need to know about them so we can help. If you are unsure, you can use the NHS website, www.nhs.uk, for guidance and information.
The safest way to contact the surgery is by phone (01726 75555) or using eConsult, a simple form on the practice website. You can order prescriptions online, or via email to prescribing.sahc@nhs.net. By staying away from the surgery sites, unless attending an appointment, you are helping to fight covid-19.
Health is presently uppermost in everyone’s minds. It is important to remember that there are significant health concerns beyond covid-19.
Patients with symptoms that may suggest cancer still need to be investigated. Patients with chest pain that could be a heart attack still need emergency treatment. A patient who has appendicitis still needs treating. Children who are poorly or a concern still need assessing. The surgery remains open to help. Treliske Hospital also has capacity to continue managing urgent issues. You help us to help you by making contact sooner. Earlier treatment invariably gives better results.
The St Austell Healthcare team are very grateful for your support. We continue to be committed to care for you, whatever the nature of your problem. If it turns out that you have something that is not urgent, we can reassure you. We may suggest waiting until covid restrictions are lifted to review you.
But if you think your symptoms need urgent attention, we need to know about them so we can help. If you are unsure, you can use the NHS website, www.nhs.uk, for guidance and information.
The safest way to contact the surgery is by phone (01726 75555) or using eConsult, a simple form on the practice website. You can order prescriptions online, or via email to prescribing.sahc@nhs.net. By staying away from the surgery sites, unless attending an appointment, you are helping to fight covid-19.
If you have symptoms associated with coronavirus including a new continuous cough or a high temperature, you are advised to stay at home for 7 days.
Please do not book a GP appointment or attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days.
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot go online.
More detail on the underlying health conditions that can make you vulnerable to Covid-19 is available here.
Advice for those who are extremely vulnerable is available here.
Please do not book a GP appointment or attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days.
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot go online.
More detail on the underlying health conditions that can make you vulnerable to Covid-19 is available here.
Advice for those who are extremely vulnerable is available here.
Would you like to volunteer to help vulnerable / isolated people?
The Social Prescribing team at St Austell Healthcare have developed a system of support for vulnerable/isolated people during the pandemic.
We have partnered with Volunteer Cornwall who have a Flu Friends volunteer scheme. Flu friends are friends, relatives, neighbours and local volunteers who could help people if they fall ill or are self-isolating. They can collect medicines and other supplies, walk the dog or become a telephone befriender.
If you or any friends / family members would like to volunteer to help the vulnerable during this difficult time then please complete the form below and send it by email to Gemma: gemma.sutcliffe@nhs.net
Thank you.
The Social Prescribing team at St Austell Healthcare have developed a system of support for vulnerable/isolated people during the pandemic.
We have partnered with Volunteer Cornwall who have a Flu Friends volunteer scheme. Flu friends are friends, relatives, neighbours and local volunteers who could help people if they fall ill or are self-isolating. They can collect medicines and other supplies, walk the dog or become a telephone befriender.
If you or any friends / family members would like to volunteer to help the vulnerable during this difficult time then please complete the form below and send it by email to Gemma: gemma.sutcliffe@nhs.net
Thank you.
| Volunteer registration form |
Sick Notes
For any period of illness less than seven days, you are able to complete a self-certification certificate and provide this to your employer.
In light of the current Coronavirus situation, a number of employees may be required to self-isolate at home even in the absence of any symptoms of an illness in the employee. In these cases, your GP will not be abIe to issue a sick note as the time off work is not due to an illness. Many employers will be understanding if you are required to self-isolate for 14 days and may not require a sick note. You can contact NHS 111 online to request confirmation of the suspected Coronavirus diagnosis if needed.
Sick notes requested for other reasons will be emailed to patients, to avoid the need for you to collect it from the surgery.
Thank you for your support in this time, and for allowing our doctors to focus on caring for acutely unwell patients.
For any period of illness less than seven days, you are able to complete a self-certification certificate and provide this to your employer.
In light of the current Coronavirus situation, a number of employees may be required to self-isolate at home even in the absence of any symptoms of an illness in the employee. In these cases, your GP will not be abIe to issue a sick note as the time off work is not due to an illness. Many employers will be understanding if you are required to self-isolate for 14 days and may not require a sick note. You can contact NHS 111 online to request confirmation of the suspected Coronavirus diagnosis if needed.
Sick notes requested for other reasons will be emailed to patients, to avoid the need for you to collect it from the surgery.
Thank you for your support in this time, and for allowing our doctors to focus on caring for acutely unwell patients.
Useful Links
To keep up to date with the latest information on COVID-19, please visit the following websites:
NHS
World Health Organization
NHS
World Health Organization
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Wellbeing Mind have some useful resources for looking after your wellbeing during these stressful times: www.mind.org.uk |
Business The Growth Hub is offering advice to businesses affected by closure: https://www.ciosgrowthhub.com/ |
Nutrition advice The British Dietetic Association have published really useful information about nutrition and COVID-19, including FAQs and links on diabetes, pregnancy, food safety, taking vitamins, and malnutrition risk for those in isolation. www.bda.uk.com Benefits A handy guide from Cornwall Council on benefits and Coronavirus: https://www.cornwall.gov.uk/…/ben…/benefits-and-coronavirus/ |
Children's book
A free book written to explain Coronavirus to children, with excellent illustrations.
https://nosycrowcoronavirus.s3-eu-west-1.amazonaws.com/Coronavirus-ABookForChildren.pdf
A free book written to explain Coronavirus to children, with excellent illustrations.
https://nosycrowcoronavirus.s3-eu-west-1.amazonaws.com/Coronavirus-ABookForChildren.pdf