Friends and family test

The Friends and Family test is a quick and anonymous way to give your views after receiving care or treatment across the NHS. Results are available below and on the NHS website.

You can complete the survey online or by filling in the paper form. The paper forms are available at any of our receptions, or can be downloaded below.

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Friends and family test - paper form

Friends and family test responses

The below responses are for the month of September 2018, and show the breakdown of 297 responses to the question "How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Percentage recommended

84%

Extremely Likely	Likely	Neither	Unlikely	Extremely Unlikely	Don't Know
218	31	6	7	31	4

We are listening to your feedback

You've been giving us feedback on your care and treatment. You told us:

• Please change the music that greets when you telephone.
  

We're listening and this is what we are doing:

• When telephoning us, if you are on hold, you will hear useful health information interspersed with music.
  

Patient Participation Group