The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases
- Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Freedom of Information
Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All FOI requests for such information should be made to the practice manager by email to complaints.sahc@nhs.net or by letter to Wheal Northey, St Austell, Cornwall, PL25 3EF.
Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All FOI requests for such information should be made to the practice manager by email to complaints.sahc@nhs.net or by letter to Wheal Northey, St Austell, Cornwall, PL25 3EF.

FOI Publication - St Austell Healthcare | |
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Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act 1990, patients may request to see their medical records. Such requests should be made to the Secretaries, and photo ID may be requested. No information will be released without the patient consent unless we are legally obliged to do so.
If you would like access to your GP record please see the leaflet and form below:
In accordance with the Data Protection Act 1998 and Access to Health Records Act 1990, patients may request to see their medical records. Such requests should be made to the Secretaries, and photo ID may be requested. No information will be released without the patient consent unless we are legally obliged to do so.
If you would like access to your GP record please see the leaflet and form below:
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Consent to Share Information
If you wish to share your medical record with a specified person, such as a family member, please download and complete the Consent to Share Information form below.
If you wish to share your medical record with a specified person, such as a family member, please download and complete the Consent to Share Information form below.

Consent to Share Information With Family Member | |
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Find your NHS Number
Your NHS number is a unique 10 digit number. It can be found on hospital letters and prescription slips. The NHS has now launched a service where you can request your NHS number online: https://www.nhs.uk/nhs-services/online-services/find-nhs-number/
Your NHS number is a unique 10 digit number. It can be found on hospital letters and prescription slips. The NHS has now launched a service where you can request your NHS number online: https://www.nhs.uk/nhs-services/online-services/find-nhs-number/
Your NHS Data Matters
For more information about wider data uses please visit https://www.nhs.uk/your-nhs-data-matters/
National Data Opt-Out Programme
NHS Digital is developing a new system to support the national data opt-out which will give patients more control over how confidential patient information is used. The system will offer patients and the public the opportunity to make an informed choice about whether they wish their confidential patient information to be used just for their individual care and treatment or also used for research and planning purposes.
Patients and the public who decide they do not want their confidential patient information used for planning and research purposes will be able to set their national data opt-out choice online.
For further opt-out information, please visit the NHS Digital site:
• digital.nhs.uk/opt-out-programme
And if you would like to opt-out, you can follow the process using the link below;
• www.nhs.uk/manage-your-choice
Our practice policy on this subject is available to review below:
• To follow
NHS Digital is developing a new system to support the national data opt-out which will give patients more control over how confidential patient information is used. The system will offer patients and the public the opportunity to make an informed choice about whether they wish their confidential patient information to be used just for their individual care and treatment or also used for research and planning purposes.
Patients and the public who decide they do not want their confidential patient information used for planning and research purposes will be able to set their national data opt-out choice online.
For further opt-out information, please visit the NHS Digital site:
• digital.nhs.uk/opt-out-programme
And if you would like to opt-out, you can follow the process using the link below;
• www.nhs.uk/manage-your-choice
Our practice policy on this subject is available to review below:
• To follow
How are records protected?
The NHS Care Record Guarantee for England sets out the rules that govern how patient information is used in the NHS and what controls patients can have over this. It covers:
The NHS Care Record Guarantee for England sets out the rules that govern how patient information is used in the NHS and what controls patients can have over this. It covers:
- people's access to their own records
- controls on others' access (such as carers)
- how access will be monitored and policed
- options people have to further limit access
- access in an emergency
- what happens when someone cannot make decisions for themselves

The Care Record Guarantee | |
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