Patient Survey

Patient Experience Survey

Please answer in relation to your most recent contact.

Which site did you visit? *

Carlyon Road Health Hub Park Wheal Northey Foxhole N/A

What is your age? *

19 & under 20 - 39 40 - 59 60 - 79 80+ Prefer not to say

1. What Methods do you use to make contact with the surgery? *

In person Telephone Online

2. How easy do you find it to make contact in person? *

How easy do you find it to make contact by telephone? *

How easy do you find it to make contact online? *

Comments: *

3. How helpful did you find the receptionist / call handler? *

4. Which of these online services do you use? *

Practice website NHS website Our Facebook page eConsult NHS App Systm Online Account None

5. If you were offered an appointment, was the time convenient for you? *

6. Were you happy with the healthcare professional you saw? *

7. DID THE HEALTHCARE PROFESSIONAL...

Involve you in decision making? *

Treat you with care and compassion? *

Give you enough time? *

Listen to you? *

8. How would you rate your overall experience? *

9. Have you seen an improvement in the way we operate over the last three years? *

Further Comments: *

Thank you for your feedback.

Submit

Home page
Appointments
Opening Times
Home Visits
Sick Notes
Appointment FAQ
Referrals
Flu Clinics

Covid -19
Covid vaccine
Covid useful information

Information for Patients
New Patients
Easy Read Guides
Patient Contact Details
Medical Records/Information Requests
Summary Care Record
Care Quality Commission
GP Earnings
Data Sharing
Privacy Policy
Website Accessibility Statement

Information & Links
Health Advice
Mental Health
Family Health
Blood Pressure
Bereavement
Carers

Contact
Meet the Team
Usual GP
Job Vacancies
News
Have Your Say
Patient Participation Group
Complaints
Work with Others
Sitemap