Work with others

Duke and Duchess of Cornwall visit St Austell Healthcare

7/22/2020

The Prince of Wales thanked NHS general practice and primary care staff for their heroic efforts during the Covid-19 pandemic, during a visit to St Austell Healthcare.

Prince Charles and the Duchess of Cornwall visited the county’s largest GP practice on day two of a three-day visit to Cornwall, and acknowledged the commitment of St Austell Healthcare in their sensitive support of local people in and around the town during the pandemic.

Community Coordination Centres

6/1/2020

A new way of organising health and care across the community has helped people in Cornwall and the Isles of Scilly receive integrated, person-centred services since the start of the Covid-19 pandemic. Read more from the Cornwall and the Isles of Scilly Health and Care Partnership.

Dr Stewart Smith, a GP partner at St Austell Healthcare, said: “The ultimate goal of everyone working in health and care is to keep people as well as possible, both physically and in their mental wellbeing, especially during these difficult times where there is unprecedented pressure on the NHS and care teams.

People have been able to avoid unnecessary trips to their surgery and even hospital because of the new arrangements we have put in place with GPs and practice staff working alongside teams who provide care within the community, and the voluntary sector. Where people have been taken into hospital but are well enough to leave, the community coordination centres have been able to make sure that they can return either to their home or close to their home.”

Primary Care Home of the Year Award

10/18/2019

The National Association of Primary care has awarded St Austell Healthcare the title of Primary Care Home of the Year, and has highly commended Bridget Sampson in the category of Primary Care Manager of the Year.

The primary care home programme now covers 10 million patients in England, and is about delivering personalised and local care to patients. Since our merger under a crisis situation in 2015 St Austell Healthcare have tried to innovate, collaborate, and move to a population health approach.

Dr Smith, GP partner, said: “It’s fantastic to receive this recognition after five years of hard work in what has been quite a challenging journey but most of all its affirmation for our 110 staff for all of their dedication and commitment.

The progress we have made comes from working closely with colleagues across different organisations not just the NHS but the voluntary sector and our excellent Patient Participation Group.”

The GP Partnership Review

11/12/2018

The GP Partnership Review is a review of General Practice across England, with recommendations for the future of Primary Care. St Austell Healthcare features as one of 12 case studies for Innovative General Practice.

The full review can be read at https://www.gov.uk/government/collections/gp-partnership-review.
The case studies can be read at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/770913/gp-partnership-review-final-report-case-studies.pdf. St Austell Healthcare is case study number 8.

The report focuses on how St Austell Healthcare uses strong teamwork to provide good quality and sustainable Primary Care. It is a major achievement to be included as an example of good practice in a very important national report, and shows the progress made over the last four years at a time when General Practice is under extreme pressure.