Primary Care Home of the Year Award

The National Association of Primary care has awarded St Austell Healthcare the title of Primary Care Home of the Year, and has highly commended Bridget Sampson in the category of Primary Care Manager of the Year.
 
The primary care home programme now covers 10 million patients in England, and is about delivering personalised and local care to patients. Since our merger under a crisis situation in 2015 St Austell Healthcare have tried to innovate, collaborate, and move to a population health approach.
 
Dr Smith, GP partner, said: “It’s fantastic to receive this recognition after five years of hard work in what has been quite a challenging journey but most of all its affirmation for our 110 staff for all of their dedication and commitment.
 
The progress we have made comes from working closely with colleagues across different organisations not just the NHS but the voluntary sector and our excellent Patient Participation Group.”

Specific pilot projects have led to new teams with a positive impact on our patients: social prescribing, pharmacists, integration nurse, visiting service, research, acute care teams, mental health workers, and a musculoskeletal team.
 
Close working with the district nurses and community matrons has had a significant impact the quality of care for housebound patients. We have worked with our colleagues in A&E on a new community sepsis pathway and reducing pressures on A&E. Sub-contracting of secondary care services is enabling care closer to home for services such as Ophthalmology and Haematology.
 
Dr McClure, GP partner, said: “The award hopefully gives us a foundation to make further improvements. We’re optimistic for the future and there is a lot more we can do to improve primary care and ensure people in St Austell receive care closer to home.”

The award recognises innovation and collaborative working, aimed at strengthening primary care.