Welcome to St Austell Healthcare
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Welcome to St Austell Healthcare, the GP practice serving the people of St Austell and surrounding villages.
Book your flu vaccine now. Flu Clinics are running from 15th September 2018.
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Diabetes Walking Group is transforming people's health. Photo courtesy of NHS Kernow.
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We now have an integration nurse, who offers support to patients post discharge acting as an advocate and as a point of contact.
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We have 4 separate surgery sites throughout St Austell and beyond:
The Carlyon Road Health Hub, 14 Carlyon Road, St Austell, Cornwall, PL25 4EG
Wheal Northey, 1 Wheal Northey, St Austell, Cornwall, PL25 3EF
Park, 19 Bridge Road, St Austell, Cornwall, PL25 5HE
Foxhole, Carpalla Road, Foxhole, St Austell, Cornwall, PL26 7TZ
All our surgeries have suitable access for disabled patients, and have hearing loops available.
The Carlyon Road Health Hub, 14 Carlyon Road, St Austell, Cornwall, PL25 4EG
Wheal Northey, 1 Wheal Northey, St Austell, Cornwall, PL25 3EF
Park, 19 Bridge Road, St Austell, Cornwall, PL25 5HE
Foxhole, Carpalla Road, Foxhole, St Austell, Cornwall, PL26 7TZ
All our surgeries have suitable access for disabled patients, and have hearing loops available.
BBC coverage of Social Prescribing
BBC’s Holding Back the Years programme features the Social Prescribing project:
https://www.bbc.co.uk/programmes/b0bqhyn7
Watch from 15:20 minutes. Visit the Social Prescribing page on our website to learn more about the project.
BBC’s Holding Back the Years programme features the Social Prescribing project:
https://www.bbc.co.uk/programmes/b0bqhyn7
Watch from 15:20 minutes. Visit the Social Prescribing page on our website to learn more about the project.
Improving access to GP services
We are participating in a national pilot to offer evening and weekend appointments.
St Austell Healthcare in now providing routine nurse and pharmacist evening appointments until 8pm at the Carlyon Road Health Hub and Saturday GP appointments from 9am-4pm at Wheal Northey and some nurse appointments on a Saturday morning.
Please contact us by phone 01726 75555 to book an evening or Saturday nurse/pharmacist appointment, and if it’s a GP appointment you want please mention to your GP that you would like to be seen on a Saturday.
We are taking part in a national scheme to help people who may find it difficult to see a healthcare professional during the traditional surgery opening hours of 8.30am-6.30pm Monday to Friday. Once the benefits of this service have been assessed it may result in longer opening hours being available on a more permanent basis.
Your views on this service are important.
As we are keen to hear your views you are likely to be asked to complete a short survey at the end of your consultation. Completion is optional and the results are anonymous, but they will help us to plan future services.
We are participating in a national pilot to offer evening and weekend appointments.
St Austell Healthcare in now providing routine nurse and pharmacist evening appointments until 8pm at the Carlyon Road Health Hub and Saturday GP appointments from 9am-4pm at Wheal Northey and some nurse appointments on a Saturday morning.
Please contact us by phone 01726 75555 to book an evening or Saturday nurse/pharmacist appointment, and if it’s a GP appointment you want please mention to your GP that you would like to be seen on a Saturday.
We are taking part in a national scheme to help people who may find it difficult to see a healthcare professional during the traditional surgery opening hours of 8.30am-6.30pm Monday to Friday. Once the benefits of this service have been assessed it may result in longer opening hours being available on a more permanent basis.
Your views on this service are important.
As we are keen to hear your views you are likely to be asked to complete a short survey at the end of your consultation. Completion is optional and the results are anonymous, but they will help us to plan future services.
What our patients are saying
"Brilliant Staff! I think we should be greatful for our fantastic nhs and all the good we get from the services! Too many complaints are being said about the our local services, where else in the world are you able to get such great service! I visited Park surgery and my impressions were, how clean the reception area was, there was a nice friendly and relaxed atmosphere. The staff were very friendly and asked the right questions, to make my appointment easy. Nice greet and meet by the Dr, I didn't have to wait long to be seen and noticed that there was reading material nicely displayed on the walls. I think the staff at Park are very happy and very pleasent to appraoch and talk to, they don't make you feel like you're Just another patient. Top credit to your reception office manager and staff for making my doctors appointment go well! Let's give great praise instead of negativity, our nhs service is prescious to us all!" "Even though our surgery is under tremendous pressure, I would like to thank everyone at The Hub for the attention I have received and am receiving.Yes, there may be a wait when you telephone to make an appointment and of course there may be times when you feel frustrated but treat the staff as you yourself would like to be treated. There are thousands of patients registered with St Austell Healthcare and several hundred a day are being seen, treated and telephoned. Everyone is doing their utmost at a time when the NHS is seen to be crumbling. Fear, pain and sickness are inclined to make us short and sharp but briefly explain your problems to the person at the end of the phone, they have your best interests at heart." *Reviews sourced from the NHS website.
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