St Austell Healthcare

Appointments

Opening Times

Information for patients

Welcome to St Austell Healthcare, the GP practice serving the people of St Austell and surrounding villages.

We have 4 separate surgery sites throughout St Austell and beyond:

The Carlyon Road Health Hub, 14 Carlyon Road, St Austell, Cornwall, PL25 4EG
Wheal Northey, 1 Wheal Northey, St Austell, Cornwall, PL25 3EF
Park, 19 Bridge Road, St Austell, Cornwall, PL25 5HE
Foxhole, Carpalla Road, Foxhole, St Austell, Cornwall, PL26 7TZ

All our surgeries have suitable access for disabled patients, and have hearing loops available in the receptions.

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Guide to our services

Urgent telephone appointments
We now have urgent telephone triage appointments available to book online. You can request advice on the same day for an acute new medical problem (e.g. an unwell child, persistent coughs, infections, recent onset pain, or a complication of an underlying condition such as asthma, cancer or diabetes).

You can access this via a SystmOne Online account (bring photo ID to reception to arrange), or via the NHS App.

If you have booked an appointment for a telephone call, we aim to call you at the specified time, however depending on the demands of the day, you may not receive the call until later that day.

NHS App
St Austell Healthcare is now connected to the NHS App.

The app allows patients to:

Check your symptoms using the health A-Z on the NHS website
Find out what to do when you need help urgently using NHS 111 online

You can register and verify your identity so that you can:

Book and manage appointments
Order repeat prescriptions
Securely view your GP medical record
Register as an organ donor
Choose whether the NHS uses your data for research and planning