Mevagissey Surgery CQC Inspection
Mevagissey Surgery was inspected by CQC (Care Quality Commission) in April 2022. The report has just been published, and we are proud to share the extremely positive report, with GOOD achieved across all five standards. This is a huge improvement from the 2020 inspection prior to St Austell Healthcare taking over the contract , which found the practice to be "requiring improvement" in the responsive standard and "inadequate" in the safe, effective and well-led standards.
The report reflects the hard work from the staff at the practice, and in the community teams around us, during very challenging times in recent years. This is not just a reflection on Mevagissey Surgery but the whole practice as we work as one system for everyone in the St Austell and Mevagissey area. We continue to strive to improve our services, and we wanted to thank you for the support you have given us over the last 18 months.
We would encourage you to review the inspection report in full at https://www.cqc.org.uk/location/1-10132218916
Mevagissey Surgery was inspected by CQC (Care Quality Commission) in April 2022. The report has just been published, and we are proud to share the extremely positive report, with GOOD achieved across all five standards. This is a huge improvement from the 2020 inspection prior to St Austell Healthcare taking over the contract , which found the practice to be "requiring improvement" in the responsive standard and "inadequate" in the safe, effective and well-led standards.
The report reflects the hard work from the staff at the practice, and in the community teams around us, during very challenging times in recent years. This is not just a reflection on Mevagissey Surgery but the whole practice as we work as one system for everyone in the St Austell and Mevagissey area. We continue to strive to improve our services, and we wanted to thank you for the support you have given us over the last 18 months.
We would encourage you to review the inspection report in full at https://www.cqc.org.uk/location/1-10132218916
Dear Patients
In light of the worrying Panorama programme regarding Operosa Health GP practices we thought we should clarify how our excellent multi-disciplinary team works.
There is a national shortage of GPs, locally we have seen Polkyth and Mevagissey surgeries unable to provide care because of this. We continue to advertise for and train our own GPs. However, provision of our Primary Care services to you would be impossible without our excellent MDT colleagues (Clinical Pharmacist and Technician, Physiotherapist, Social Prescribers, Practice Nurses, Advanced Nurse Practitioners, Urgent Care Nurses, Paramedics, HCAs, Physicians Associates and Mental Health Practitioners). At St Austell Healthcare and Mevagissey surgeries all of these colleagues work within their professional licence and are supported in every clinic by a senior GP. All have access to training, support and mentorship in their clinical work.
Crucially though, all of these individuals bring extremely high quality care to our patients, not only have they supported GP workload but they have significantly improved patient care:
These are just a few examples of these improvements that would not be possible without these highly-skilled colleagues.
Everyone at St Austell Healthcare and Mevagissey surgeries are doing their best to provide the best possible healthcare to our patients, we appreciate that it will never be perfect and we’re always working to try and improve our services and to attract the best clinicians to the area. To be clear though, our decision to employ non-GP colleagues is not financially driven. It is a national strategy in response to GP workforce and workload pressures and we are extremely grateful to these colleagues for their dedication and for driving improved quality of care for our community.
Best wishes
The Partners
In light of the worrying Panorama programme regarding Operosa Health GP practices we thought we should clarify how our excellent multi-disciplinary team works.
There is a national shortage of GPs, locally we have seen Polkyth and Mevagissey surgeries unable to provide care because of this. We continue to advertise for and train our own GPs. However, provision of our Primary Care services to you would be impossible without our excellent MDT colleagues (Clinical Pharmacist and Technician, Physiotherapist, Social Prescribers, Practice Nurses, Advanced Nurse Practitioners, Urgent Care Nurses, Paramedics, HCAs, Physicians Associates and Mental Health Practitioners). At St Austell Healthcare and Mevagissey surgeries all of these colleagues work within their professional licence and are supported in every clinic by a senior GP. All have access to training, support and mentorship in their clinical work.
Crucially though, all of these individuals bring extremely high quality care to our patients, not only have they supported GP workload but they have significantly improved patient care:
- Improved prescribing safety
- Brought HRT, contraception and polycystic ovary expertise
- Better access to children’s and adult mental health support
- Expert wound healing
- Point of care INR testing
- Nationally recognised social prescribing support
- Better cancer care support
- Improved access for unwell children
- Improved learning disabilities care
- Enhanced care home support
- Lives saved through expertise in sepsis management and resuscitation
- Delivery of Covid Vaccination programme and support for vulnerable patients in Covid
These are just a few examples of these improvements that would not be possible without these highly-skilled colleagues.
Everyone at St Austell Healthcare and Mevagissey surgeries are doing their best to provide the best possible healthcare to our patients, we appreciate that it will never be perfect and we’re always working to try and improve our services and to attract the best clinicians to the area. To be clear though, our decision to employ non-GP colleagues is not financially driven. It is a national strategy in response to GP workforce and workload pressures and we are extremely grateful to these colleagues for their dedication and for driving improved quality of care for our community.
Best wishes
The Partners
Important Notice | важливе повідомлення
If you have come to the UK from the Ukraine or surrounding areas and are seeking advice on your healthcare rights click here.
Якщо ви приїхали до Великобританії з України чи прилеглих районів і шукаєте консультації щодо своїх прав на охорону здоров’я, натисніть тут
If you have come to the UK from the Ukraine or surrounding areas and are seeking advice on your healthcare rights click here.
Якщо ви приїхали до Великобританії з України чи прилеглих районів і шукаєте консультації щодо своїх прав на охорону здоров’я, натисніть тут
Receipt of your eConsult will be acknowledged by email, and we will advise you of the next steps. As an indication, our response times are usually as follows: the same day for urgent medical problems; or within 5 working days for routine medical problems / sick note requests. For prescribing queries please email prescribing.sahc@nhs.net.
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