Prescriptions |
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Order a prescription online:
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We advise that patients who wish to request repeat medication, should do at least a week in advance, to avoid running out. If you have an urgent request for medicines, or you are ordering early for any reason, please ensure that your request is marked urgent together with an explanation for ordering early to ensure prompt processing.
Did you know that the surgery now offers a number of ways to save you time ordering and collecting your prescriptions?
These could be for you, or someone you care for, is prescribed stable medication.
NHS eRepeats – If you, or someone you care for, use the same medicines regularly, you may be able to use eRepeats via your nominated pharmacy. We can authorise your pharmacy to dispense your stable repeat items, so that you won’t have to visit the surgery or request a new prescription every time you need more medicine. Every 12 months, your pharmacy will remind you to contact the surgery to make an appointment for a medication review and a new eRepeat to be issued.
If you would like further information about eRepeats, please contact your local pharmacy or our prescribing team on 01726 75555.
Online – You can order repeat prescriptions and view a list of any medications that you are taking online via SystmOnline. This service works on computers, tablets and smart phones. No more having to remember the names of the medication or how many you need to order and when! To enable this service you will first need to register at any of our surgeries with a relevant form of photographic ID.
If you experience problems logging in and/or ordering via SystmOne, please send an email to info.sahc@nhs.net.
Secure Email - Repeat prescription requests can be emailed to prescribing.sahc@nhs.net. This is a confidential email account that will be checked on a daily basis. Don’t forget to state which pharmacy you would like your prescription to be sent to, so that you don’t need to come to the surgery to pick it up.
You can still of course:
Submit a Counterfoil - This can be handed in at reception at any of our sites. If you have lost your prescription counterfoil please complete a Prescription Request Form, available at reception at any of our sites.
To reduce the occurrence of transcription and/or prescribing errors, telephone/verbal requests or face-to-face requests at surgery receptions will not be accepted.
From time to time, you may notice changes to your repeat medicines, but any changes will be discussed with you alongside details of and who you can contact if you have any questions or concerns.
When ordering a repeat medication, if the doctor indicates that a review is required you will be given one final prescription to allow time to make an appointment for a medication review.
Although we aim to have your repeat prescription request processed within three workings days, some prescriptions may take longer. This could be if it is not currently on your repeat prescriptions list or if it needs to be reauthorised by a Doctor. Due to this we advise that if you wish to request repeat medication, you should do at least a week in advance, to avoid running out.
If you have any queries regarding your prescription, please contact our prescribing team via email at prescribing.sahc@nhs.net.
Did you know that the surgery now offers a number of ways to save you time ordering and collecting your prescriptions?
These could be for you, or someone you care for, is prescribed stable medication.
NHS eRepeats – If you, or someone you care for, use the same medicines regularly, you may be able to use eRepeats via your nominated pharmacy. We can authorise your pharmacy to dispense your stable repeat items, so that you won’t have to visit the surgery or request a new prescription every time you need more medicine. Every 12 months, your pharmacy will remind you to contact the surgery to make an appointment for a medication review and a new eRepeat to be issued.
If you would like further information about eRepeats, please contact your local pharmacy or our prescribing team on 01726 75555.
Online – You can order repeat prescriptions and view a list of any medications that you are taking online via SystmOnline. This service works on computers, tablets and smart phones. No more having to remember the names of the medication or how many you need to order and when! To enable this service you will first need to register at any of our surgeries with a relevant form of photographic ID.
If you experience problems logging in and/or ordering via SystmOne, please send an email to info.sahc@nhs.net.
Secure Email - Repeat prescription requests can be emailed to prescribing.sahc@nhs.net. This is a confidential email account that will be checked on a daily basis. Don’t forget to state which pharmacy you would like your prescription to be sent to, so that you don’t need to come to the surgery to pick it up.
You can still of course:
Submit a Counterfoil - This can be handed in at reception at any of our sites. If you have lost your prescription counterfoil please complete a Prescription Request Form, available at reception at any of our sites.
To reduce the occurrence of transcription and/or prescribing errors, telephone/verbal requests or face-to-face requests at surgery receptions will not be accepted.
From time to time, you may notice changes to your repeat medicines, but any changes will be discussed with you alongside details of and who you can contact if you have any questions or concerns.
When ordering a repeat medication, if the doctor indicates that a review is required you will be given one final prescription to allow time to make an appointment for a medication review.
Although we aim to have your repeat prescription request processed within three workings days, some prescriptions may take longer. This could be if it is not currently on your repeat prescriptions list or if it needs to be reauthorised by a Doctor. Due to this we advise that if you wish to request repeat medication, you should do at least a week in advance, to avoid running out.
If you have any queries regarding your prescription, please contact our prescribing team via email at prescribing.sahc@nhs.net.
Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that maybe suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.