You can order a prescription online via the NHS App.
You can also use SystmOnline. The NHS app allows you to access a range of NHS services including repeat prescription ordering and can be downloaded on your smartphone or tablet. You can also check if repeat prescriptions have been approved and sent to your usual pharmacy. For those patients without a smartphone or tablet you can also access the same services in a web browser here: www.nhs.uk/nhs-app/account/
Please order your repeat medication 7 days before it is due.
If you have an urgent request for medicines, please mark your request as urgent.
If you are ordering medication early, please include an explanation.
We try to process all repeat prescriptions requests with 3 working days. If your prescription requires a review or is complex your request may take up to 7 days to process.
Your pharmacy might take a few days to dispense your medication. There are ongoing shortages of common medicines coming into the UK. Please give them extra time to avoid running out.
When you ask for a repeat medicine, if the doctor says a review is needed, they'll give you one last prescription. This gives you time to set up an appointment for a medication review.
You can also use SystmOnline. The NHS app allows you to access a range of NHS services including repeat prescription ordering and can be downloaded on your smartphone or tablet. You can also check if repeat prescriptions have been approved and sent to your usual pharmacy. For those patients without a smartphone or tablet you can also access the same services in a web browser here: www.nhs.uk/nhs-app/account/
Please order your repeat medication 7 days before it is due.
If you have an urgent request for medicines, please mark your request as urgent.
If you are ordering medication early, please include an explanation.
We try to process all repeat prescriptions requests with 3 working days. If your prescription requires a review or is complex your request may take up to 7 days to process.
Your pharmacy might take a few days to dispense your medication. There are ongoing shortages of common medicines coming into the UK. Please give them extra time to avoid running out.
When you ask for a repeat medicine, if the doctor says a review is needed, they'll give you one last prescription. This gives you time to set up an appointment for a medication review.
MEDICATION SHORTAGES
Ozempic (semaglutide), Trulicity (dulaglutide) and Victoza (liraglutide) for the treatment of diabetes.
Please be aware of the following national medication shortages:
Ozempic (semaglutide), Trulicity (dulaglutide) and Victoza (liraglutide) for the treatment of diabetes.
Ozempic (semaglutide), Trulicity (dulaglutide) and Victoza (liraglutide) are unavailable across the country. No stock is due to be available for the foreseeable future. We are placing affected patients on a waiting list to consider other options. Keep taking your other meds as usual. We'll review your medication and get in touch as soon as possible. There is no need to contact us directly.
We know that some pharmacies have sourced Trulicity 1.5mg pens. If you're prescribed this, please ask your regular pharmacy.
Ozempic (semaglutide), Trulicity (dulaglutide) and Victoza (liraglutide) for the treatment of diabetes.
Please be aware of the following national medication shortages:
Ozempic (semaglutide), Trulicity (dulaglutide) and Victoza (liraglutide) for the treatment of diabetes.
Ozempic (semaglutide), Trulicity (dulaglutide) and Victoza (liraglutide) are unavailable across the country. No stock is due to be available for the foreseeable future. We are placing affected patients on a waiting list to consider other options. Keep taking your other meds as usual. We'll review your medication and get in touch as soon as possible. There is no need to contact us directly.
We know that some pharmacies have sourced Trulicity 1.5mg pens. If you're prescribed this, please ask your regular pharmacy.
Utrogestan (micronised progesterone) 100mg capsules
Utrogestan capsules are currently in short supply across the UK. There will be intermittent supply until the end of the year. To manage this shortage, we are limiting the quantity we issue to each patient to a month's supply.
If you are taking Utrogestan capsules as part of your Hormone Replacement Therapy (HRT), it is very important that you continue to take it and do not continue oestrogen alone. Progesterone helps keep the uterus lining thin, reducing the risk of cancer.
If you pay for your prescriptions, consider getting an HRT prescription prepayment certificate. It covers a year's worth of HRT for the price of two prescriptions. See here for more details: NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC) | NHSBSA
Please be reassured that we are keeping in regular contact with the local pharmacies to try to ensure continued supply for all patients.
Utrogestan capsules are currently in short supply across the UK. There will be intermittent supply until the end of the year. To manage this shortage, we are limiting the quantity we issue to each patient to a month's supply.
If you are taking Utrogestan capsules as part of your Hormone Replacement Therapy (HRT), it is very important that you continue to take it and do not continue oestrogen alone. Progesterone helps keep the uterus lining thin, reducing the risk of cancer.
If you pay for your prescriptions, consider getting an HRT prescription prepayment certificate. It covers a year's worth of HRT for the price of two prescriptions. See here for more details: NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC) | NHSBSA
Please be reassured that we are keeping in regular contact with the local pharmacies to try to ensure continued supply for all patients.
Nominated pharmacy
You can pick the pharmacy where your prescription is sent. Change it through the NHS App, your pharmacy, or by emailing our prescribing team.
NHS eRepeats
If you or someone you look after takes the same medicines regularly, you might use eRepeats with your chosen pharmacy. We can allow your pharmacy to provide your steady repeat medicines, so you don't need to ask for a new prescription each time you need more.
If you would like further information about eRepeats, please contact your local pharmacy or our prescribing team.
Online
You can order repeat prescriptions and view your orders online via the NHS App.
You can download and register with the NHS App at home.
From 1st January 2024 we will no longer be accepting emails to request routine repeat medication. Urgent requests or prescribing queries can be made via our online form.
Submit a Counterfoil
Hand in the counterfoil at any of our locations using the post boxes. If you've lost it, fill out a Prescription Request Form, available at reception.
Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that maybe suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.
Pill Review Request Form
If you've been using the progesterone-only pill and want to keep taking it, you can use this form to ask for your prescription. No appointment needed. Please send the completed form to [email protected].
If you take the Combined Oral Contraceptive Pill a review appointment may be required. The common brand names are listed on the form to help with you.
If you've been using the progesterone-only pill and want to keep taking it, you can use this form to ask for your prescription. No appointment needed. Please send the completed form to [email protected].
If you take the Combined Oral Contraceptive Pill a review appointment may be required. The common brand names are listed on the form to help with you.
| Progesterone Only Pill form - Word Document |
What can the community pharmacy help
with?
|
Condition |
Pharmacy
can help |
Pharmacy
can’t help |
|
Bites /
stings |
Bee or
wasp sting Stings
with minor redness Stings
with minor swelling |
Drowsy
/ fever / fast heart rate Severe
swellings or cramps |
|
Colds |
Cold
sores Coughs Flu-like
symptoms Sore
throat |
Lasted
+3 weeks Shortness
of breath Chest
pain Unable
to swallow |
|
Congestion |
Blocked
or runny nose Constant
need to clear throat Excess
mucus Hay
fever |
Lasted
+3 weeks Shortness
of breath 1 side
obstruction Facial
swelling |
|
Ear |
Earache Ear wax Blocked
ear Hearing
problems |
Something
may be in the ear canal Discharge Severe
pain Deafness Vertigo |
|
Eye |
Conjunctivitis Dry /
sore tired eyes Red or
irritable eye Sticky
eye Eyelid
problems Watery
/ runny eyes |
Severe
pain Pain 1
side only Light
sensitivity Reduced
vision |
|
Gastric
/ bowel |
Constipation Diarrhoea Infant
colic Heartburn Indigestion Haemorrhoids Rectal
pain Vomiting
or nausea |
Severe
/ ongoing Lasted
+6 weeks Patient
+55 years Blood Weight loss |
|
General |
Hayfever Sleeping
difficulties Tiredness |
Severe /
ongoing |
|
Gynae /
thrush |
Cystitis Vaginal
discharge Vaginal
itch or soreness |
Diabetic
/ pregnant Under
16 / over 60 Unexplained
bleeding Pharmacy
treatment not worked Had
thrush 2x in last 6 months |
|
Pain |
Acute
pain Ankle
or foot pain Headache Hip
pain or swelling Knee or
leg pain Lower
back pain Lower
limb pain Migraine Shoulder
pain Sprains
and strains Thigh
or buttock pain Wrist,
hand or finger pain |
Severe
or urgent Ongoing
for + 3 weeks Chest
pain / pain radiating into the shoulder Pharmacy
treatment not worked Sudden
onset |
|
Skin |
Acne,
spots and pimples Athlete’s
foot Blisters
on foot Dermatitis
/ dry skin Hair
loss Hay
fever Nappy
rash Oral
thrush Rash –
allergy Ringworm
/ threadworm Scabies Skin
dressings Skin
rash Warts /
verrucae Wound
problems |
Severe
/ urgent Ongoing
+ 3 weeks Pharmacy
treatment not worked Skin
lesions / blisters with discharge Diabetes
related? |
|
Mouth /
throat |
Cold
sore blisters Flu-like
symptoms Hoarseness Mouth
ulcers Sore
mouth Sore
throat Oral
thrush Teething Toothache |
Lasted
+10 days Swollen
painful gums Sores
inside mouth Unable
to swallow Patient
has poor immune system Voice
change |
|
Swelling |
Ankle
or foot swelling Lower
limb swelling Thigh
or buttock swelling Toe
pain or swelling Wrist,
hand or finger swelling |
Severe
or urgent Ongoing
for +3 weeks Discolouration
to skin Pharmacy
treatment not worked Recent
travel abroad |
You can find your nearest pharmacy on the NHS website.