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The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
Reception and administration staff need access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases
- Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
Reception and administration staff need access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Freedom of Information
The Freedom of Information Act 2000 gives a right of access to all types of recorded information held by public bodies, like the NHS. Some exemptions apply which means that you may not be able to access all information. The act lists exemptions to protect personal information and limit the burden on public authorities. The intention of the act is to promote openness, transparency and accountability.
The act does not give people access to their own personal data, such as their health records. If you want to see information that we hold about you, please make a subject access request.
All FOI requests for such information should be made to the practice manager by email to [email protected] or by letter to Wheal Northey, St Austell, Cornwall, PL25 3EF.
The Freedom of Information Act 2000 gives a right of access to all types of recorded information held by public bodies, like the NHS. Some exemptions apply which means that you may not be able to access all information. The act lists exemptions to protect personal information and limit the burden on public authorities. The intention of the act is to promote openness, transparency and accountability.
The act does not give people access to their own personal data, such as their health records. If you want to see information that we hold about you, please make a subject access request.
All FOI requests for such information should be made to the practice manager by email to [email protected] or by letter to Wheal Northey, St Austell, Cornwall, PL25 3EF.
Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act 1990, patients may request to see their medical records. Such requests should be made to the Secretaries, and photo ID may be requested. No information will be released without the patient consent unless we are legally obliged to do so.
If you would like access to your GP record please see the leaflet and form below:
In accordance with the Data Protection Act 1998 and Access to Health Records Act 1990, patients may request to see their medical records. Such requests should be made to the Secretaries, and photo ID may be requested. No information will be released without the patient consent unless we are legally obliged to do so.
If you would like access to your GP record please see the leaflet and form below:
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Consent to Share Information
If you wish to share your medical record with a specified person, such as a family member, please download and complete the Consent to Share Information form below.
If you wish to share your medical record with a specified person, such as a family member, please download and complete the Consent to Share Information form below.
| Consent to Share Information With Family Member - Word Doc |
Your NHS Data Matters
For more information about wider data uses please visit https://www.nhs.uk/your-nhs-data-matters/
National Data Opt-Out Programme
NHS Digital is developing a new system to support the national data opt-out. This will give patients more control over how confidential patient information is used. The system will offer patients and the public the opportunity to make an informed choice about whether they wish their confidential patient information to be used just for their individual care and treatment or also used for research and planning purposes.
Patients and the public who decide they do not want their confidential patient information used for planning and research purposes will be able to set their national data opt-out choice online.
For further opt-out information, please visit the NHS Digital site: digital.nhs.uk/opt-out-programme
NHS Digital is developing a new system to support the national data opt-out. This will give patients more control over how confidential patient information is used. The system will offer patients and the public the opportunity to make an informed choice about whether they wish their confidential patient information to be used just for their individual care and treatment or also used for research and planning purposes.
Patients and the public who decide they do not want their confidential patient information used for planning and research purposes will be able to set their national data opt-out choice online.
For further opt-out information, please visit the NHS Digital site: digital.nhs.uk/opt-out-programme
DCCR - New shared record system for Devon and Cornwall
A new NHS and social care system has been introduced in Devon and Cornwall to improve the way you receive care. The Devon and Cornwall Care Record is a secure computer system that brings together information about your health and care and presents it as a single record. Previously, it was difficult to share information about your health and care between different areas of the system. Now, healthcare staff can see the details held by GP practices, hospitals and other health and care organisations across Devon, Cornwall and the Isles of Scilly.
Having a more complete view of your medical history helps healthcare professionals identify problems more effectively and make quicker diagnoses. For instance, they can see which allergies you suffer from, and any treatment and medication you have received. As well as making treatment safer, the care you receive will be more co-ordinated, giving you a smoother journey through the health system. It also saves staff the time it takes to find information and spares you the frustration of having to answer the same questions or undergo duplicate or unnecessary tests.
Dr John McCormick, GP and Chief Clinical Information Officer at Devon Clinical Commissioning Group, said: “The Devon and Cornwall Care Record has the potential to transform the way we care for patients in our region. By enabling information to flow more easily between the organisations that provide services, we will produce a more efficient system and improve the experience for patients. For example, it means an oncologist treating a patient for cancer in Plymouth can see the same information as their GP in Callington.”
John Garman, Chief Clinical Information Officer at Kernow Clinical Commissioning Group added: “It’s a common – and justified – grumble from patients that they have to repeat their stories and answer the same questions as they move through the system. This programme will go a long way to solving that problem, as well as cutting down on other inefficiencies – like calling patients for tests they’ve already undergone. Initially, some organisations will both contribute and use data (including GP practices, acute hospitals and social care providers), while others will just use data. However, in time, more and more organisations will come on board, expanding the programme’s reach and impacting the care of increasing numbers of patients.”
Who is involved?
There are more than 760 health and care providers in Devon and Cornwall and, potentially, all of them can participate in the programme. These organisations include GP practices, NHS hospitals, social care services, mental health services, hospices, community care services and out of hours services.
If you would like to know if one of your health or social care providers is participating in the programme, you can ask them directly or check the participating organisation list on the Devon and Cornwall Care Record website.
How do we keep your data safe?
Keeping your personal data safe is a key aspect of the Devon and Cornwall Care Record and all required measures are taken to keep information secure and confidential. Shared care records are subject to UK data protection legislation. They can only be viewed by people involved in your care, and they work under strict codes of conduct.
However, if you would prefer that your information is not shared in this way, you can tell us by filling out the objection form on the data security and privacy page of the website.
Where can you find out more?
For further details, visit the Devon and Cornwall Care Record website at www.devonandcornwallcarerecord.nhs.uk
A new NHS and social care system has been introduced in Devon and Cornwall to improve the way you receive care. The Devon and Cornwall Care Record is a secure computer system that brings together information about your health and care and presents it as a single record. Previously, it was difficult to share information about your health and care between different areas of the system. Now, healthcare staff can see the details held by GP practices, hospitals and other health and care organisations across Devon, Cornwall and the Isles of Scilly.
Having a more complete view of your medical history helps healthcare professionals identify problems more effectively and make quicker diagnoses. For instance, they can see which allergies you suffer from, and any treatment and medication you have received. As well as making treatment safer, the care you receive will be more co-ordinated, giving you a smoother journey through the health system. It also saves staff the time it takes to find information and spares you the frustration of having to answer the same questions or undergo duplicate or unnecessary tests.
Dr John McCormick, GP and Chief Clinical Information Officer at Devon Clinical Commissioning Group, said: “The Devon and Cornwall Care Record has the potential to transform the way we care for patients in our region. By enabling information to flow more easily between the organisations that provide services, we will produce a more efficient system and improve the experience for patients. For example, it means an oncologist treating a patient for cancer in Plymouth can see the same information as their GP in Callington.”
John Garman, Chief Clinical Information Officer at Kernow Clinical Commissioning Group added: “It’s a common – and justified – grumble from patients that they have to repeat their stories and answer the same questions as they move through the system. This programme will go a long way to solving that problem, as well as cutting down on other inefficiencies – like calling patients for tests they’ve already undergone. Initially, some organisations will both contribute and use data (including GP practices, acute hospitals and social care providers), while others will just use data. However, in time, more and more organisations will come on board, expanding the programme’s reach and impacting the care of increasing numbers of patients.”
Who is involved?
There are more than 760 health and care providers in Devon and Cornwall and, potentially, all of them can participate in the programme. These organisations include GP practices, NHS hospitals, social care services, mental health services, hospices, community care services and out of hours services.
If you would like to know if one of your health or social care providers is participating in the programme, you can ask them directly or check the participating organisation list on the Devon and Cornwall Care Record website.
How do we keep your data safe?
Keeping your personal data safe is a key aspect of the Devon and Cornwall Care Record and all required measures are taken to keep information secure and confidential. Shared care records are subject to UK data protection legislation. They can only be viewed by people involved in your care, and they work under strict codes of conduct.
However, if you would prefer that your information is not shared in this way, you can tell us by filling out the objection form on the data security and privacy page of the website.
Where can you find out more?
For further details, visit the Devon and Cornwall Care Record website at www.devonandcornwallcarerecord.nhs.uk
How are records protected?
The NHS Care Record Guarantee for England sets out the rules that govern how patient information is used in the NHS and what controls patients can have over this. It covers:
The NHS Care Record Guarantee for England sets out the rules that govern how patient information is used in the NHS and what controls patients can have over this. It covers:
- people's access to their own records
- controls on others' access (such as carers)
- how access will be monitored and policed
- options people have to further limit access
- access in an emergency
- what happens when someone cannot make decisions for themselves
| The Care Record Guarantee - PDF File |
Summary Care Record
There is a central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.
Why do I need a Summary Care Record?
Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.
This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.
Who can see it?
Only healthcare staff involved in your care can see your Summary Care Record. Healthcare staff will be able to give you better care if you need assistance away from your usual doctor's surgery:
There is a central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.
Why do I need a Summary Care Record?
Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.
This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.
Who can see it?
Only healthcare staff involved in your care can see your Summary Care Record. Healthcare staff will be able to give you better care if you need assistance away from your usual doctor's surgery:
- in an emergency
- when you're on holiday
- when your surgery is closed
- at out-patient clinics
- when you visit a pharmacy
How do I find out more?
Find out more information on the NHS website.
How can I opt out?
You can opt out of having a Summary Care Record by completing the Opt Out Form.
Find out more information on the NHS website.
How can I opt out?
You can opt out of having a Summary Care Record by completing the Opt Out Form.