ST AUSTELL HEALTHCARE
  • Home
  • Appointments
  • Test Results
  • Referrals
  • Prescriptions
  • Winter Vaccination
  • Contact Us

Health Advice

Home
The NHS website is full of information to help you to manage your health. Please visit www.nhs.uk
If you have any of the symptoms below, please use the service shown...
999
Minor Injury Unit (MIU)
Chest pain
Sprains and stains
Collapse & altered consciousness
Minor fractures
Extensive burns
Traumatic wound infections (not surgical wounds)
Facial/limb weakness FAST
Minor burns and scalds
Fitting (if 1st episode)
Head injuries (where the person has not been unconscious)
Headache with loss of consciousness
Insect and animal bites and stings
Major burns/scalds
Minor eye injuries
Neck pain with additional symptoms
Cuts, bruising and grazes
Non-blanching rash (failed glass test)
Suspected infections, e.g. chest, urinary, eye, ear, skin, throat (when GPs are closed)
Poisoning/overdose
 
RTA
 
Severe allergy especially if lips & tongue swelling
 
Spinal injury
 
Trauma bleeding, heavy & persistent (non menstrual)
 
Unusual breathing difficulties/difficulty on talking
 
Unwell floppy infant
 
Community Pharmacist
Back pain
Cold sores
Colds/cough
D&V
Dry skin
Emergency contraception
Eye infections
Female >18 non recurrent UTI/cystitis
Haemorrhoids
Hay fever
Head lice
Impetigo
Insect bites
Minor cuts/grazes
Nappy rash
Oral thrush
Runny nose/nasal congestion
Sinusitis <10 days
Sore throat
Sunburn
Threadworm
Vaginal thrush
Warts/verrucae
Minor Injury Units

You can walk into any minor injury unit without needing to book an appointment or calling 111.

Minor injury units see injuries less than 2 weeks old and minor illnesses when GPs are closed.

Live wait and opening times are published online. Your nearest one may not be the quickest, so it is worth checking before you go if you have transport: https://www.cornwallft.nhs.uk/miu-waiting-times

Please note that minor injury units cannot x-ray hips, femurs, backs, chests, ribs, faces or children under 2.

If you are not sure if the minor injury unit is the right place for you, please visit NHS 111 online or call 111 to check.

If there is a life or limb threatening illness or injury, then you should call 999. This includes patients who have suffered a head injury with loss of consciousness or who are on blood thinners; chest pain without injury, stroke symptoms; abdominal pain; severe bleeding.
Pharmacy First
The Pharmacy First scheme will support people in certain age groups seeking help for sore throats, earache in children, sinusitis, infected insect bites, impetigo, shingles, and urinary tract infections in women.
Visit your local pharmacy for help with seven minor conditions which used to require a GP appointment.

As experts in medicines and managing minor illnesses, pharmacists have been backed by Government and the NHS to provide a new ‘Pharmacy First’ service.

The scheme has just started, and more pharmacies are expected to join soon. Locally, both Day Lewis pharmacies and ASDA pharmacy in St Austell, and the Boots pharmacy in Mevagissey are offering this service.

You can book an appointment online for Day Lewis in St Austell: www.daylewis.co.uk/pharmacy-first/

And walk-in without an appointment for Boots in Mevagissey: www.boots.com/healthhub/a-z-services/pharmacy-first

You can walk-in without an appointment at ASDA pharmacy in St Austell.

This scheme will support people in certain age groups seeking help for sore throats, earache in children, sinusitis, infected insect bites, impetigo, shingles, and urinary tract infections in women.

Under the new service pharmacists can provide advice and, if clinically necessary, will offer an NHS medicine to treat it (NHS prescription charge apply if you normally pay for medicines supplied on prescription). Should the pharmacy team be unable to help, you will be directed to your GP surgery or A&E as appropriate.
Community pharmacy

If you need advice or medication for a minor self-limiting condition, please ask for help from your community pharmacy. The community pharmacy will be able to advice on self-care, and offer over-the-counter medicines. You could also visit:
  • NHS website
  • Self-Care Forum

If you feel that your condition is worsening despite over-the-counter treatment, please contact us.
Social prescribing

Improving your lifestyle can be very challenging and people often feel daunted at the prospect of change and not sure where to start.

There is a fantastic range of activities and organisation in the local community and social prescribing is all about linking you to these opportunities with the aim of improving your health.

Find out more about the social prescribing opportunities available.
Palliative and End of Life Care

A Palliative and End of Life Care website for Cornwall and Isles of Scilly Integrated Care System that brings together new and existing resources, information and guidance suitable for people facing a terminal illness, those caring for someone towards the end of their lives, and for health care professionals delivering care.

https://cios.icb.nhs.uk/health/palliative-and-end-of-life-care/

MSK self-management resources

The Chartered Society of Physiotherapy website provides a range of online resources to help you to manage your bone, joint or muscle pain.

Visit www.csp.org.uk/conditions/managing-pain-home
NNT website

The NNT website provides quick summaries of evidence-based medicine. It has been developed by physicians and provides:
  • A rating system to evaluate therapies based on their patient-important benefits and harms
  • A system to evaluate diagnostics by patient sign, symptom, lab test or study.
Please visit http://www.thennt.com/.
Healthy Cornwall

You can contact Healthy Cornwall, online or via telephone, for help in making health changes to your life. Healthy Cornwall provide help with things such as weight loss and stopping smoking. For more information please visit the Healthy Cornwall website.

Diabetes Education

The Diabetes Education sessions are held once a month on a Wednesday evening at Wheal Northey.  Please ask at reception for more information.

There is also useful information available in the NHS Kernow Diabetes video library.
Home page
Appointments
Test results
Sick Notes
Referrals
Update Contact Details
New Patients

Prescriptions
Services
Online Services
Non-NHS Services
Social Prescribing
Community Health Workers

Further Information
Easy Read Guides
Medical Records
Care Quality Commission
GP Earnings
Privacy Policy
Website Accessibility
Health Advice
Mental Health
Family Health
Viso app (blood pressure)
Diabetes Help
​NHS Covid vaccination info
Contact Us
Meet the Team
Job Vacancies
Friends and Family Test
Patient Participation Group
Complaints
​
News
Sitemap
  • Home
  • Appointments
  • Test Results
  • Referrals
  • Prescriptions
  • Winter Vaccination
  • Contact Us