GP Partners
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Dr Jane Brenton
Qualifications: BM, MRCOphth, MRCGP Professional Interests: Ophthamology. Practice lead for Safeguarding Children Personal Interests: Time spent with the family. Also being outdoors as much as possible-especially when running. |
Dr James Eagle
Qualifications: BM, BS, MRCGP Professional Interests: GP Trainer. Haematology Lead. Personal Interests: Skiing, rugby and spending time with my family. |
Dr Stephen Gray
Qualifications: MRCP, MBChB, DRCOG Professional Interests: Managing Partner, Locality Lead for the CCG, Adult Safeguarding Lead. General Medicine including Infectious Disease. Personal Interests: Rugby (particularly Gloucester), the outdoors and the allotment |
Dr Alistair James
Qualifications: BM (Southampton), MRCGP Professional Interests: Joint Injections, Medical Education and Wellbeing. Personal Interests: Sport (especially Southampton FC), reading, photography, playing guitar badly, walking with the family and pet Labrador. |
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Dr Alistair Lockwood
Qualifications: MBChB, BSc Anat (Hons), MRCGP, MRCA, DFRSH, DCH Professional Interests: System leadership and culture Personal Interests: Any sport, particularly trail running, surfing, mountain biking, kayaking, anything with a ball. Runs a smallholding with his family. |
Dr James McClure
Qualifications: BM, BS, MRCGP, PGCE Professional Interests: Gastroenterology, Palliative Care. Personal Interests: Gardening, DIY, sailing dinghies and spending time with the growing family. |
Dr Debbie McKay
Qualifications: MBChB, DRCOG, DFSRH Professional Interests: Women’s Health and Medical Education. Personal Interests: Running, pilates, live music, looking after many animals and children. |
Dr William Moore
Qualifications: MBBS (Lond 2003). MRCP (2011), MRCGP (2014) Professional Interests: Neurology, Rehabilitation and Renal Medicine. Diabetes Lead. Diploma in Occupational Medicine. Personal Interests: Family and rugby fan. |
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Dr Dan Murphy
Qualifications: BmBs, BSc Sports Science, PGCE, MRCGP, PhD Professional Interest: Infectious disease, autoimmunity, musculoskeletal medicine, research Personal Interests: DIY avoidance, driving children to activities I'd rather be doing myself! |
Dr Stewart Smith
Qualifications: BM, MRCGP, DGM Professional Interests: Primary Care Network Lead, Cardiology, Older Persons’ Medicine, Learning Disabilities, Medical Education and Practice Deployment. Personal Interests: Surfing, live music and spending time with my family. Other Information: Really enjoy the job and am passionate about providing the very best General Practice for patients in St Austell. |
Dr Clare Taylor
Qualifications: MCChB Bristol 1992, BSc Pathology, MRCGP DRCOG, DFFP, Postgrad Dip ENT,RCGP Part 2 Certificate in Substance Misuse Professional Interests: Clinical Lead, Mental Health, Substance Misuse, Contraception and Sexual Health, Learning Disability Lead GP. Personal Interests: Love living in Cornwall and enjoying the outdoors with my family. Try to keep fit by rowing, swimming and running. |
Salaried GPs
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Dr Jennifer Farrance
Qualifications: BM BS, BSc Psychological Studies, MRCGP (2015) Professional Interests: Quality Improvement Personal Interests: My faith, my family and friends, and animal welfare. |
Dr Fiona Hickey
Qualifications: MBChB (Sheffield 2009), MRCGP, DRCOG I qualified ‘Up North’ in Sheffield in 2009 and I have had the great privilege of working as a Doctor ever since. Like many of my patients I moved down to Cornwall to be near the coast and to enjoy the wonderful outdoors. I briefly moved home to Nottingham to undertake Core Medical Training in 2011 but Cornwall pulled me back again and I suspect I am here to stay – especially in light of the fact I have married a Cornish sailor! General Practice for me is challenging but extremely rewarding. I am fortunate to work within a friendly, highly skilled and supportive team. I am interested in all aspects of general practice especially women’s health and have obtained a Diploma in Obstetrics and Gynaecology. Outside of work I am busy caring for my toddler and I am often to be found trying to entice her away from the beach. |
Clinical Pharmacists
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Paul Hughes
Clinical Pharmacist, Partner Qualifications: B Pharm, MRPharmS, IP Professional Interests: Prescribing and Medicines Optimisation, Parkinson’s Disease, Polypharmacy and De-Prescribing. Personal Interests: Trail running, cycling and fitness. Also astronomy and astroimaging. Loves exploring little known footpaths geocaching with the family. |
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Prescribing Team
We have a dedicated Prescribing Team dealing with all your medication requests.
We have a dedicated Prescribing Team dealing with all your medication requests.
Nursing Team
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Julie Arrowsmith
Head of Nursing Qualifications: RGN Professional Interests: Respiratory, Diabetes, Dementia and Care of the Elderly. 
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Julie Cox
Nurse Practitioner 
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Rebecca Clayton
Advanced Nurse Practitioner Qualifications: RGN Professional Interests: Studying Masters Advanced Practice 
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Dr Julie Tomlinson
Advanced Nurse Practitioner Qualifications: PhD Medical Science, MSc Health Care, PgDip Diabetes and Cardiovascular Disease, PgCert Clinical Medical Education, BSc(Hons) Health Studies, Specialist Community Public Health Nurse (SCPHN), RGN, Independent and Supplementary Prescribing, Queen's Nurse and additional certificates/diplomas in various areas such as family planning, asthma, counselling, occupational health, research, teaching and assessing. Professional Interests: Type 2 diabetes and Cardiometabolic Disease, Polycystic Ovary Syndrome and Women’s Health. Personal Interests: Anthropology, travel and opera. |
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Nurse Practitioners and Advanced Nurse Practitioners These are very experienced Registered Nurses who have undertaken additional clinical training and academic qualifications, usually to a Masters degree for Advanced Nurse Practitioners. They are able to examine, assess, make diagnoses, treat, prescribe and make referrals for patients who present with undiagnosed/undifferentiated problems. They work alongside GP colleagues, seeing patients autonomously but, as with their GP colleagues, always have access to specialist advice when necessary. Urgent Care Practitioners Urgent care practitioners are a mixture of qualified nurses and paramedics who have had extra advanced training to treat minor illness and undiagnosed conditions. The urgent care practitioners also triage as well as seeing patients face to face. St Austell Healthcare employs both practice nurses and urgent care practitioners, who do quite different jobs. If in any doubt, please speak to reception. You may need a separate appointment with a different nurse to provide you with the care that you need. |
Practice Nurses Appointments with practice nurses vary from 10 to 30 minutes duration depending on the type of request presented. These appointments are booked in advance. They will change dressings, remove sutures, perform immunisations, smear tests, etc. They also provide specialist advice on diabetes care, asthma and heart disease. To assist the receptionists, it would be helpful to share the reason for your appointment to ensure you are booked with an appropriate clinician and allocated the appropriate amount of time. Healthcare Assistants Appointments with Healthcare Assistants vary from 10 to 30 minutes duration depending on the type of request presented. These appointments are booked in advance. Our Healthcare Assistants carry out blood tests, blood pressure monitoring and ECGs. |
Specialist staff
Mental Health Practitioners
Patients experiencing mental health difficulties can get help from our qualified mental health practitioners. In addition to routine appointments and mental health reviews, there is an urgent mental health same day telephone service available.
Patients experiencing mental health difficulties can get help from our qualified mental health practitioners. In addition to routine appointments and mental health reviews, there is an urgent mental health same day telephone service available.
Physiotherapist
We have a qualified physiotherapist to support patients with musculoskeletal problems. They advise patients and signpost or refer to other clinicians or services where appropriate.
Physician Associate
Physician associates are healthcare professionals with a generalist medical education, who work alongside GPs providing medical care as an integral part of the multidisciplinary team.
Physician associates are healthcare professionals with a generalist medical education, who work alongside GPs providing medical care as an integral part of the multidisciplinary team.
Social Prescribing
St Austell Healthcare has recently started a physical activity based Social Prescribing Service for patients.
Community/social prescribing is a way of linking patients to sources of appropriate, non-clinical support in the community. The social prescribing facilitators provide links for patients to opportunities that will support them with improving their physical and mental wellbeing. Programmes are bespoke for individual patient needs combining follow-up and motivational interviewing.
Some of the initiatives we can refer patients to include: walking groups, support groups, exercise classes, gardening groups and gym based opportunities. Many have charges associated with their services but offer concessions for St Austell Healthcare patients.
If you feel that you would benefit from this service please speak to a member of our team who can refer you to the Social Prescribing Team.
Community/social prescribing is a way of linking patients to sources of appropriate, non-clinical support in the community. The social prescribing facilitators provide links for patients to opportunities that will support them with improving their physical and mental wellbeing. Programmes are bespoke for individual patient needs combining follow-up and motivational interviewing.
Some of the initiatives we can refer patients to include: walking groups, support groups, exercise classes, gardening groups and gym based opportunities. Many have charges associated with their services but offer concessions for St Austell Healthcare patients.
If you feel that you would benefit from this service please speak to a member of our team who can refer you to the Social Prescribing Team.
Practice Management
Executive Strategic Business Manager - Alan Lawler
Finance Manager - Natercia Hughes, FCCA, DChA
Operations Manager - Gill Sweet
Deputy Operations Manager: Kelly Vercoe
Business Support Managers - Rebecca Birch, Kayleigh Buscombe, Karen Clarke, Anita Johns, Anita McMillan.
Finance Manager - Natercia Hughes, FCCA, DChA
Operations Manager - Gill Sweet
Deputy Operations Manager: Kelly Vercoe
Business Support Managers - Rebecca Birch, Kayleigh Buscombe, Karen Clarke, Anita Johns, Anita McMillan.
Administrative Teams
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Receptionists
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. 
Data Management Team We have a team of administrators who manage all incoming correspondance to the Practice. They are also responsible for our in house recall programs. |
Medical Secretaries We have a team of secretaries who send the referral letters on behalf of our doctors. Urgent referrals are sent within 24 hours of you seeing the doctor. Routine referrals are completed within two weeks. Most referral letters are sent electronically to the Referral Management Service (RMS) in Truro who hold them and distribute them to the various specialist departments. You can contact the Referral Management Service directly by calling 01872 226700. If you have already been sent an appointment then you should ring the telephone number on your hospital letter. For all other queries call our referral line on 01726 871990 to speak directly to one of our secretaries (Monday to Friday 9am to 12noon). Medical Records Team We have a medical records team that look after all of the medical records, and summarise new patient's records. |
Community Teams
Community Midwives
The Midwives work with the doctors to care for the mother before, during and after delivery. Antenatal clinics are by appointment only. In an emergency the "on call" midwife number is 0800 525900. Non-emergency calls should be directed to the maternity unit on 01726 873079.
The Midwives work with the doctors to care for the mother before, during and after delivery. Antenatal clinics are by appointment only. In an emergency the "on call" midwife number is 0800 525900. Non-emergency calls should be directed to the maternity unit on 01726 873079.
Community Nurses
Our Community Nurses have a wide range of responsibilities and experience in providing general nursing care in the community. If you are housebound, you do not need a referral from the doctor and can contact them directly on 01726 873090 / 873091 or leave a message on their answerphone.
If you are living in Foxhole, Bugle, Roche or St Dennis you will need to contact the Clays District Nurses on 01726 891998. If you are living in Par the number for the Par District Nurses is 01726 813431.
Our Community Nurses have a wide range of responsibilities and experience in providing general nursing care in the community. If you are housebound, you do not need a referral from the doctor and can contact them directly on 01726 873090 / 873091 or leave a message on their answerphone.
If you are living in Foxhole, Bugle, Roche or St Dennis you will need to contact the Clays District Nurses on 01726 891998. If you are living in Par the number for the Par District Nurses is 01726 813431.
Health Visitors
A Health Visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.
You do not need a referral from the doctor and can contact the St Austell team of Health Visitors directly. Their admin team can be contacted on 01726 879277 or the health visitors can be contacted on 01726 223514.
A Health Visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.
You do not need a referral from the doctor and can contact the St Austell team of Health Visitors directly. Their admin team can be contacted on 01726 879277 or the health visitors can be contacted on 01726 223514.