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Care Quality Commission

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The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.

The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.

They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.

St Austell Healthcare got registration with the CQC on 28th August 2016. 

  • Are services safe? - lead GPs Dr Debbie McKay, Dr Steve Gray & Dr James McClure
  • Are services caring? - lead GP Dr Alistair James
  • Are services effective? - lead GP Dr James Eagle and Clinical Practitioner Dr Julie Tomlinson
  • Are services responsive to people's needs? - lead GP Dr Alistair Lockwood
  • Are services well led? - lead by the Managers of St Austell Healthcare

Our GP Practice last underwent a comprehensive CQC inspection on 25th & 26th 2017, with a focused inspection carried out on 20 February 2018. The results are available on the CQC Website (link below).

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