If you need help getting to healthcare appointments such as GP appointments or hospital appointments there are community services who can help.
These services charge a small fee. (TAP) Transport Access People - TAP provides a dedicated service for people to get to healthcare appointments and a wide range of social activities. Our volunteer drivers are on hand to provide daily transport for patients, such as; Renal, Oncology, Ophthalmology, Dermatology, Cardio, Scans, Stroke and GP appointments. 01872 223388 https://cornwall-link.co.uk/activity/transport-services-%7C-tap-into-community-transport (Rvs) Restormel Car Service - Royal Voluntary Service volunteers provide Community Transport for trips where mobility issues can make it difficult, if not impossible, for you to use public transport or if you live in rural areas with limited transport. Trips usually include getting to or from hospital or to a GP appointment but can also include trips to the shops or into town or to social activities. Our Community Transport is comfortable and reliable, with a trusting relationship built between you and your volunteer driver. 0330 555 0310 or resormelcs@royalvoluntaryservice.org.uk https://www.royalvoluntaryservice.org.uk/our-services/service-search/cornwall-devon-somerset-hub/rvs-restormel-car-service-47183000/ Volunteer Cornwall - Community Transport Scheme - We are currently only accepting journeys with at least 10 days notice, with the exception of emergency hospital appointments. Our team of transport coordinators will match you with a volunteer driver and will arrange for them to pick you up in good time. Journeys cost 45p per mile travelled by the volunteer driver, plus a £3 booking fee per journey. 01872 265300 https://www.volunteercornwall.org.uk/vctransport/volunteer-cornwall-transport A message from Paul Hughes (Partner and Clinical Pharmacist)
We are working to improve our repeat prescription processing times. To enable our prescribing team to focus on processing prescriptions, the prescribing line will have new hours: 08:30 – 11:00 and 15:30 – 17:15 Monday to Friday. It is hoped that many calls will be avoided by the surgery having a faster prescription processing time, and that this will provide a better service for you. How can I check if my prescription is ready? Check on the NHS App or SystmOnline Ask your pharmacy to sign you up for text messages to confirm when your prescription is ready for collection Ask at your pharmacy How can I contact you if I have a prescription query? Email prescribing.sahc@nhs.net If your request is urgent, please include the word “Urgent” in the subject line. Your community pharmacy have a direct line to the surgery, and can contact us directly if there is a problem with your prescription. You can complete an eConsult, especially if you are requesting a new medication or one that you have not had for some time. Call our prescribing line between 08:30 and 11:00 or 15:30 and 17:15. Call our reception team between 08:30 and 19:30 if your query is very urgent. Other ways in which you can help: Download the NHS App, you can order and track your prescriptions using this. Sign up for eRepeats at your pharmacy. They can dispense regular medications. This eliminates the need to submit a request each time. If you are ordering medication early, please include an explanation. Please allow time for both the surgery and pharmacy to process your prescription- we would recommend ordering 7 days before it is needed. Thank you for your continued support and patience. These sessions are run fortnightly via Teams, but if you are not digital savvy you can call the Cove on 01872 256363 for advice.
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